Privacy Policy

Privacy Policy Charming Angel's Beauty and Wellness
http://www.charming-angel.nl

About our privacy policy.

Charming Angel's Beauty and Wellness cares a lot about your privacyWe therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care.We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Charming Angel's Beauty and Wellness.

The effective date for the validity of these conditions is 02/06/2021,
publishing a new version will invalidate all previous versions.

This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third partiesWe also explain to you
how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to usIf you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

About the data processing.

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Online Store Software
Shopify

Our web store is developed with Shopify softwarePersonal data that you make available to us for the purpose of our services will be shared with this partyShopify has access to your data to provide us (technical) support, they will never use your data for any other purposeShopify is obliged to take appropriate security measures based on the agreement we have concluded with themThese security measures consist of the application of SSL encryption and a strong password policyShopify is a certified credit card data processorShopify uses
cookies to collect technical information related to your use of the software, no personal data is collected and/or storedShopify reserves the right to share collected data within its own group in order to further improve the serviceShopify takes into account the
applicable legal retention periods for (personal) dataThe EU/US Privacy Shield applies, your data may be processed in the United States.

web hosting
Microglo LLC

We purchase web hosting and email services from Microglo LLCMicroglo LLC processes personal data on our behalf and does not use your data for its own purposesHowever, this party can collect metadata about the use of the servicesThis is not personal dataMicroglo LLC has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal dataMicroglo LLC is bound by the confidentiality agreement.

SMS marketing, Email and mailing lists.
Shopify

We send our SMS marketing, newsletters and transactional emails using our web store software 'Shopify'All confirmation emails you receive from our website and web forms are sent through Shopify's serversShopify will never use your name and email address for its own purposesAt the bottom of every email that
has been sent automatically via our website, you will see the 'unsubscribe' linkIf you click on this you will no longer receive e-mail from our websiteThis can seriously reduce the functionality of our website! Your personal data is sent, stored and disclosed securely by ShopifyShopify uses cookies and other internet technologies that provide insight into whether emails are opened and readIn addition, Shopify processes information about you as a recipient and the subject line of emails for the purpose of improving the quality of service, this data is stored for 30 daysShopify reserves the right to use your data to further improve the service and to share information with third parties in this context.

Microglo LLC

We use the services of Microglo LLC for our regular business e-mail trafficThis party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possibleMicroglo LLC does not have access to our mailbox and we are already treating
our e-mail traffic is confidential.

Payment processors.
Shopify Payments

We use the Shopify Payments platform to handle (part of) the payments in our webshopShopify Payments processes your name, address and residence details and your payment details such as your bank account or credit card numberShopify Payments has appropriate technical and organizational
measures taken to protect your personal dataShopify Payments reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context.Shopify Payments shares personal data and information related to your financial position with credit rating agencies in the case of a deferred payment (credit facility) requestAll the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Shopify Payments services for which they engage third parties.Shopify Payments does not store your data longer than required by law
deadlines are allowed.

paypal

We use the PayPal platform to handle (part of) the payments in our webshopPayPal processes your name, address and residence details and your payment details such as your bank account or credit card numberPayPal has taken appropriate technical and organizational measures to protect your personal dataPayPal reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context.In the event of a deferred payment request (credit facility), PayPal shares personal data and information regarding your financial position with credit rating agenciesAll the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of PayPal services for which they engage third partiesPayPal does not store your data for longer than permitted by law.

Shipping and logistics.
DHL

When you place an order with us, it is our job to have your package delivered to youWe use the services of DHL to carry out the deliveriesIt is therefore necessary that we share your name, address and residence details with DHLDHL only uses this information for the purpose of executing the agreementIn the event that DHL engages subcontractors, DHL will also make your data available to these parties.

Shopify

When you place an order with us, it is our job to have your package delivered to youWe use Shopify's services to make deliveriesIt is therefore necessary that we share your name, address and residence details with ShopifyShopify only uses this data for the purpose of executing the agreementIn the event that Shopify engages subcontractors, Shopify also makes your data available to these parties.

Bicycle courier.nl


When you place an order with us, it is our job to have your package delivered to youWe use the services of Bicycle courier.nl to carry out the deliveriesIt is therefore necessary that we share your name, address and residence details with Fietscouriers.nlBicycle courier.nl only uses this information for the purpose of executing the agreementIn the event that Fietscourier.nl engages subcontractors, Fietscourier.nl will also make your data available to these parties.

Invoicing and accounting.
e-accounting.nl

We use the services of eboekhoudt.nl to keep track of our administration and accountingWe share your name, address and residence details and details regarding your orderThis data is used for the administration of sales invoicesYour personal data is sent and stored protectedE-boekhoudt.nl is obliged to observe secrecy and will treat your data confidentiallyE-boekhoudt.nl does not use your personal data for purposes other than those described above.

General purpose of the processing.

We only use your data for the benefit of our servicesThis means that the purpose of the processing is always directly related to the order you provideWe do not use your data for (targeted) marketingIf you share information with us and we use this information to - other than at your request - contact you at a later time, we will ask you for explicit permission.Your data will not be shared with third parties, other than to comply with accounting and other administrative obligationsThese third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data.

Data that is automatically collected by our website is processed with the aim of further improving our servicesThis data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations.

In some cases Charming Angel's Beauty and Wellness can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations.In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are our clientThis means that we keep your customer profile until you indicate that you no longer wish to use our servicesIf you indicate this to us, we will also regard this as a request for forgettingPursuant to applicable administrative obligations, we must:
keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runsHowever, employees no longer have access to your client profile and documents that we have prepared in response to your assignment.

Your rights.

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us.We explain below which rights these are and how you can invoke these rightsIn principle, we send to prevent misuse
copies and copies of your data only to your e-mail address already known to usIn the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourselfWe keep records of completed requests, in the event of a request for forgetting
we administer anonymized dataYou will receive all copies and copies of data in the machine-readable data format that we use within our systemsYou have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to youYou can make a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted
we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjustedYou can make a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us

Right to restriction of processing.

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to youYou can make a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability.

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you, have it performed by another party.You can make a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysif your
If the request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to usIn all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights.

In some cases you have the right to object to the processing of your personal data by or on behalf of Charming Angel's Beauty and WellnessIf you object, we will immediately stop the data processing pending the handling of your objectionIf your objection is justified,
we make copies and/or copies of data that we process or have processed available to you and then permanently discontinue processingYou also have the right not to be subject to automated individual decision-making or profilingWe do not process your data in such a way that this right of
application isIf you believe that this is the case, please contact our contact person for privacy matters.

Third Party Cookies.

In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy.

We reserve the right to change our privacy policy at any timeHowever, you will always find the most recent version on this pageIf the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

https://www.charming-angel.nl/pages/ccpa-opt-out

Contact details
Charming Angel's Beauty and Wellness
Reinwardtstraat 90
2522 AE The Hague
Netherlands
T (068) 132-7678 E info@charming-angel.nl

Contact person for privacy matters.
Farijal Emmanuels